Cheap Travel Review: Ouibus vs. Flixbus

On my last trip to Strasbourg and Germany, I had the opportunity to indulge in a bit more cheap travel via bus. Here are my thoughts.

Overview

French train operator SNCF owns and operates the Ouibus.

It’s German counterpart, Flixbus, operates independently of local train operator Deutsche Bahn.

Price

ouibusflixbusprice

Pick: Ouibus

If going by price alone, Ouibus will almost always be the cheaper option. Ouibus never gets more expensive than about $30. This is because if it were any more expensive, it’d be cheaper and faster to take the train, which is also owned and operated by the same folks. Flixbus jacks up prices to ridiculous numbers closer to departure time. Check out the above price comparison for a trip tonight. About 30 euros for an 8 hour trip on Ouibus compared to 85 euros and 20+ hours for the same trip on Flixbus.

Convenience

Pick: Ouibus

Ouibus offers better convenience than Flixbus, when considering routes and amenities. Wifi was dodgy on Flixbus. While my Flixbus ticket to Germany was about $10 cheaper, it meant waiting at a bus stop for 4 hours from midnight- 4 am. Pretty scary for a female solo traveler that is traveling to Germany for the first time. Flixbus routes sometimes include 3-4 bus changes.

Destinations

Pick: Flixbus

Flixbus goes almost everywhere! It’s in France, Scandinavia and has 80% market share in Germany, so many times it can be quite easy to get around. Ouibus is quite limited in comparison, only operating in France and neighboring countries. The time table for Ouibus stays the same everyday, with sometimes only 1-2 trips a day. Flixbus tends to offer more trips and also more stops in each city. For example, Ouibus has one bus stop in Strasbourg, Flixbus has two.

Punctuality

Tie, Meh

Neither Ouibus nor Flixbus is especially impressive when it comes to time. Ouibus is routinely late, and one time the bus was MIA until minutes before departure. Unfortunately, the attitude at Ouibus is a bit “go with the flow,” when the bus is late, no one knows when it will be there. That said, we always seemed to make up for it on the road.  When my second Flixbus was late, I received a text message letting me know exactly when the bus would arrive and it did arrive at the predicted time. The late arrival did ultimately delay my arrival time to my final destination, but in all fairness, it started snowing that night.

Customer Service

Pick: Ouibus

The drivers on Ouibus are always spectacular and very friendly and helpful. Both times I’ve had questions about my destination, the drivers always try their best to help. At the beginning of each bus ride, they do this cute little introduction. Flixbus drivers were less friendly but helpful. Sometimes. I watched two bus drivers hassle a passenger (why? I couldn’t figure it out). It seemed to be in jest, but at midnight in the middle of a snowstorm is not the time to joke with someone and tell them that they can’t board the bus. The Flixbus driver on my first bus never smiled and hardly said a word, but he did respond to questions when asked.

Overall winner: Ouibus! If I had to pick, I’d choose Ouibus for the convenience and customer service.

Have you tried Flixbus and Ouibus? What’s your pick?

 

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